At Raja Networks Store, we take pride in the quality and reliability of our digital and physical products. Our policies are designed to ensure that every purchase you make is satisfactory and up to our high standards.
Digital Products
All digital products, including online courses, templates, and tools, are provided “as is.” These products are non-refundable due to their digital nature, which means they are instantly accessible upon purchase.
Support for Non-Functioning Products:
If you experience any issues where a digital product does not function as described, please contact us within 7 days of your purchase. We are committed to ensuring that our products meet the advertised standards and will provide support to rectify the situation, which may include:
- Troubleshooting: Assistance in resolving any operational issues
- Updates: Corrections or updates to the product to improve functionality
- Alternative Solutions: Offering an alternative product that meets your needs
Physical Products
For physical goods, our policies allow for returns and refunds under specific conditions:
- Return Period: You can return physical products within 15 days of receipt if they are in the original, unused condition and packaging
- Eligibility: Items must be unused, undamaged, and returned in their original packaging
- Exemptions: Non-returnable items include perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases
Refund Process for Physical Products:
- Inspection: We will inspect the returned item and notify you of the approval or rejection of your refund
- Refund Issuance: Approved refunds will be processed promptly, with a credit automatically applied to your original payment method
Shipping for Returns
- Shipping Costs: You are responsible for covering the shipping costs for returning your item. These costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund
- Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance for higher value items
Changes to Our Policy
We reserve the right to update this policy at any time to reflect changes in our practices. Please review this policy regularly to stay informed about your rights and responsibilities.
Contact Us
If you have any questions or need assistance with a product, please reach out to us via our contact page. Your satisfaction is paramount to us, and we are here to support your experience with Raja Networks Store.
Thank you for choosing Raja Networks Store. We look forward to serving your digital and physical product needs.